Booking & Cancellation Policy
A card is required to reserve every appointment. It is only charged if one of the policies below applies.
Less than 48 hours notice (but more than 24): 50% of the service cost is charged.
Less than 24 hours notice, or a no-show: 100% of the service cost is charged.
Late arrivals: arriving more than 10 minutes late is treated as a no-show, and the full cost is charged.
Reschedules: moving an appointment with less than 48 hours notice is treated as a cancellation, since that time was already set aside for you. The policy above applies.
Thank you for understanding. This keeps the schedule fair for everyone who sits in the chair.